The Park Gift Vouchers are available for purchase on the Website as eGift Vouchers and in the restaurant as eGift Vouchers or physical Gift Vouchers.
Our vouchers are individually printed and can therefore be customised with a personalised message. You are solely responsible for the message that you submit to us, we do not review or approve this and you must not therefore submit any message which is abusive, defamatory, otherwise offensive or inappropriate, or one which infringes the intellectual property rights (including copyrights) of any third party.
Our acceptance of your order for a Gift Voucher will take place when we email you to confirm it, at which point a contract will come into existence between you and us.
If we are unable to accept your order, we will inform you of this and will not charge you for it. This might be because of unexpected limits on our resources which we could not reasonably plan for, or because we are unable to meet a delivery deadline you have specified.
All orders are subject to acceptance and availability.
Any voucher you buy will be your responsibility from the time we hand it to you physically upon purchase in the restaurant or, in the case of our eGifts, upon transmission to the email address you provide. We cannot be responsible for nor are we liable to honour any voucher which is lost, stolen, destroyed or used without your permission.
We are not responsible for any delays outside of our control. If our supply of the gift voucher is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any voucher you have paid for but not received.
The vouchers are redeemable in the restaurant from 48 hours after the purchase and valid for 24 months from the date of purchase, unless otherwise indicated on the voucher, and they can only be redeemed direct at The Park. They cannot be redeemed through any third parties.
The vouchers cannot be redeemed for cash, transferred for value, resold or used to purchase another gift voucher.
In the event that the value of the voucher does not cover the full cost of the food, beverages or other services provided by The Park, then the balance must be paid by the redeemer of the voucher to The Park by valid debit/credit card. The Park may require a valid debit/credit card deposit for such costs when accepting a reservation or redeeming the voucher, or to secure a reservation subject to our cancellation policy.
Our cancellation policy applies to all reservations made for the Services using a gift voucher at The Park. The cancellation policy will be sent by email to all redeemers of vouchers when they make their reservation to the email address they provide us with when the booking is made.
All prices are in pounds sterling and the total price of the voucher, including VAT, will be indicated on the order page when you place the order.
You must pay for the voucher when placing your order. The credit / debit cards we accept are listed earlier on our website (see "Methods of Payment").
The purchaser of an eGift via our Website has 14 days from the date of purchase to request a full refund, excluding the costs of any postage. For the avoidance of doubt, the recipient of the gift voucher cannot request a cash refund for the gift voucher at any time.
The Park Gift Vouchers are available for purchase on the Website as eGift Vouchers and in the restaurant as eGift Vouchers or physical Gift Vouchers.
Our vouchers are individually printed and can therefore be customised with a personalised message. You are solely responsible for the message that you submit to us, we do not review or approve this and you must not therefore submit any message which is abusive, defamatory, otherwise offensive or inappropriate, or one which infringes the intellectual property rights (including copyrights) of any third party.
Our acceptance of your order for a Gift Voucher will take place when we email you to confirm it, at which point a contract will come into existence between you and us.
If we are unable to accept your order, we will inform you of this and will not charge you for it. This might be because of unexpected limits on our resources which we could not reasonably plan for, or because we are unable to meet a delivery deadline you have specified.
All orders are subject to acceptance and availability.
Any voucher you buy will be your responsibility from the time we hand it to you physically upon purchase in the restaurant or, in the case of our eGifts, upon transmission to the email address you provide. We cannot be responsible for nor are we liable to honour any voucher which is lost, stolen, destroyed or used without your permission.
We are not responsible for any delays outside of our control. If our supply of the gift voucher is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any voucher you have paid for but not received.
The vouchers are redeemable in the restaurant from 48 hours after the purchase and valid for 24 months from the date of purchase, unless otherwise indicated on the voucher, and they can only be redeemed direct at The Park. They cannot be redeemed through any third parties.
The vouchers cannot be redeemed for cash, transferred for value, resold or used to purchase another gift voucher.
In the event that the value of the voucher does not cover the full cost of the food, beverages or other services provided by The Park, then the balance must be paid by the redeemer of the voucher to The Park by valid debit/credit card. The Park may require a valid debit/credit card deposit for such costs when accepting a reservation or redeeming the voucher, or to secure a reservation subject to our cancellation policy.
Our cancellation policy applies to all reservations made for the Services using a gift voucher at The Park. The cancellation policy will be sent by email to all redeemers of vouchers when they make their reservation to the email address they provide us with when the booking is made.
All prices are in pounds sterling and the total price of the voucher, including VAT, will be indicated on the order page when you place the order.
You must pay for the voucher when placing your order. The credit / debit cards we accept are listed earlier on our website (see "Methods of Payment").
The purchaser of an eGift via our Website has 14 days from the date of purchase to request a full refund, excluding the costs of any postage. For the avoidance of doubt, the recipient of the gift voucher cannot request a cash refund for the gift voucher at any time.